Here at Out in the Bay, we realise that every person we work with is unique, with their own set of factors affecting their lives. We believe that peer contact and support are a vital part of maintaining a person’s health and wellbeing, and if we can help provide that for you or someone you know then we would be more than happy to do so. When you come to OITB for the first time our main priority is to establish what you need from us, and how you want to use our service.

Your First Visit

During your first visit, one of our staff members will meet you for a one-to-one session where we work out a plan of how much support you would like to receive from us. You can tell us as much or as little as you feel comfortable with, and we can provide information or refer you to other services in the area based upon what you tell us. One to one support provides emotional support a safe place to chat. Some people come to see us regularly while others only need us from time to time. Between April 2018 and March 2019 over 200 one to one support sessions were delivered by OITB.

Home Visits

If you are unable to come to the Out in the Bay offices we offer a home visit service. We realise that areas in Lancashire can vary greatly in terms of access to public transport and that many potential clients may have mobility issues related to age or disability. As such we can arrange to meet you either at your home or in a public place.


Our staff members undergo extensive training, are bound to strict safeguarding and best practice guidelines, and we take your safety and security very seriously. All of the information you give us and any notes we make regarding you are confidential, except with respect to legality.

If you’d like to become one of our clients please get in touch with us.

If you would prefer to meet us in a less formal, group environment you may prefer to come to one of our drop-in sessions, usually tailored around more specific support on a single issue.